Inclusive and accessible design: keys to reaching more users without sacrificing functionality

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In industrial design, accessibility is no longer an optional added value but has become a strategic criterion. More and more companies understand that designing accessible products is not only an ethical or regulatory issue but also has a direct impact on usability, competitiveness, and market acceptance.

Even so, the idea persists that accessible design means sacrificing performance, aesthetics, or technical efficiency. Nothing could be further from the truth. Inclusive design proves that it is possible to reach more users without sacrificing functionality. In fact, when design takes into account the real diversity of people, contexts, and abilities, the result is often a clearer, more intuitive, and more robust product.

What do we mean by inclusive design in industrial design?

Inclusive design is based on a simple premise: people are not all the same, and industrial products must adapt to that diversity. It is not just a matter of complying with accessibility regulations, but of integrating this approach from the earliest stages of the product design process.

In the industrial field, this means considering variables such as age, physical strength, manual dexterity, vision, hearing, and the environment of use. A well-designed product does not force the user to adapt to it; rather, the product adapts to the user. This way of thinking is directly linked to user-centered design, but it goes a step further by considering a wider variety of real-life scenarios.

Accessibility in industrial design: beyond regulations

In many projects, accessibility appears at the end of the process as a legal requirement that must be met. This approach often leads to forced solutions that are poorly integrated and, at times, functionally inefficient.

When accessibility is incorporated from the conceptual phase, it becomes a genuine design tool. It allows for better decisions to be made about geometries, physical interfaces, material selection, and types of visual and tactile feedback.

The result is a product that is more understandable and easier to use for all users, not just those with specific limitations.

Real-life examples where inclusive design improves functionality

In industrial environments, small changes can have a huge impact on the user experience. Redesigning a control, control panel, or physical interface with clear iconography, adequate contrast, and a correct visual hierarchy reduces user errors and speeds up learning times. This benefits both experienced operators and users who are less familiar with the product.

Another common example is improving ergonomics in industrial products that are used for long periods of time. Adjusting angles, weights, support points, or grip areas not only reduces physical fatigue, but also increases precision, safety, and efficiency during use. In these cases, inclusive design does not limit functionality: it enhances it.

Functionality, aesthetics, and user experience

Industrial products are rarely used under ideal conditions. Noise, poor lighting, use with gloves, operational stress, or lack of time are common factors in many real-world contexts.

Inclusive design takes these scenarios into account from the outset. More legible buttons, clear signals, operations that are understandable at first glance, and systems that tolerate human error are features that improve the user experience and reduce incidents. Designing for diversity is, in reality, designing for how products are used in the real world.

There is a myth that accessible products are less attractive or overly simplistic. Experience shows just the opposite. Many of the products that are most highly rated for their user experience are so because they are intuitive, clear, and enjoyable to use.

When inclusion is naturally integrated into the industrial design process, aesthetics accompany functionality. Design ceases to be a superficial element and becomes a tool for communicating, guiding, and facilitating use, reinforcing both the product’s identity and its effectiveness.

Industrial design, sustainability, and responsibility

Inclusive design is also closely linked to sustainability and social responsibility. Products that can be used by more people for longer reduce the need for specific versions, subsequent adaptations, or constant redesigns.

In addition, an accessible product is often more durable, easier to maintain, and more consistent throughout its life cycle. This vision fits with a conception of industrial design aimed at creating useful, efficient, and responsible solutions in the long term.

I-MAS and inclusive design applied to real products

At I-MAS, we understand inclusive and accessible design as an essential part of contemporary industrial design. We do not approach it as an added requirement at the end of the project, but rather as a criterion integrated from the earliest stages of conceptualization, where functionality, ergonomics, and user experience are defined.

Our approach combines industrial design, engineering, and deep knowledge of the context of use, working across disciplines to create products that are intuitive, safe, and efficient in real-world environments. We analyze how people interact with the product, the conditions in which it is used, and what barriers may arise, to turn that information into sound, well-founded design decisions.

The result is affordable solutions that do not sacrifice performance or identity, but rather improve the functionality, durability, and market acceptance of the product.

Discover how we can help you take your project to the next level. Contact us and take the first step towards innovation.

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